WEBVTT 00:00:00.600 --> 00:00:05.805 Welcome to lesson 1.2: How AI is changing jobs, and what this means for you. 00:00:06.155 --> 00:00:10.273 Perhaps you have read headlines saying that robots will take everyone's job. 00:00:10.623 --> 00:00:13.289 The real picture is calmer and more interesting. 00:00:13.639 --> 00:00:18.311 AI is changing the way people work, but it is not simply taking jobs away. 00:00:18.661 --> 00:00:22.331 In this lesson you see why work is shifting, not just disappearing. 00:00:22.681 --> 00:00:25.859 You learn which tasks AI takes over and which stay human. 00:00:26.209 --> 00:00:28.663 You discover the skills employers want now. 00:00:29.013 --> 00:00:32.469 And you finish with practical steps to future-proof your own career. 00:00:33.969 --> 00:00:37.019 Here is what you will be able to do by the end of this lesson. 00:00:37.369 --> 00:00:44.004 First, you will describe how the job market is expected to change by 2030, using a named source. 00:00:44.354 --> 00:00:49.965 Second, you will tell apart the routine tasks AI can take over and the tasks that stay human. 00:00:50.315 --> 00:00:54.325 Third, you will name the digital and human skills that employers value now. 00:00:54.675 --> 00:00:58.409 And fourth, you will plan one small step to future-proof your own work. 00:00:59.909 --> 00:01:01.829 Let's start with some key terms. 00:01:02.179 --> 00:01:06.979 Automation means using technology to do a task with little or no human effort. 00:01:07.329 --> 00:01:09.739 It is usually routine work that repeats. 00:01:10.089 --> 00:01:15.636 Augmentation means using AI to support and boost a person's work, rather than replace them. 00:01:15.986 --> 00:01:19.933 Upskilling is learning new skills to do your current job better as it changes. 00:01:20.283 --> 00:01:25.317 Reskilling is learning skills for a different role, often because your old tasks have changed. 00:01:25.667 --> 00:01:32.430 Digital literacy means using everyday digital tools, such as the cloud, documents and AI, with confidence. 00:01:32.780 --> 00:01:38.135 And lifelong learning means treating skill-building as an ongoing habit throughout your working life. 00:01:39.635 --> 00:01:41.789 The job market is shifting fast. 00:01:42.139 --> 00:01:53.446 According to the World Economic Forum's Future of Jobs Report 2025, employers expect 170 million new jobs to be created by 2030. 00:01:53.796 --> 00:01:58.553 At the same time, 92 million existing roles are expected to be displaced. 00:01:58.903 --> 00:02:02.082 That leaves 78 million net new jobs worldwide. 00:02:02.432 --> 00:02:07.040 The same report says 39 per cent of today's skills are expected to change. 00:02:07.390 --> 00:02:12.702 So this is churn, not just loss: jobs are being created, lost and changed at the same time. 00:02:13.052 --> 00:02:20.561 These figures cover all the forces changing work, including technology, the green transition and the economy, not AI alone. 00:02:20.911 --> 00:02:28.293 And here is the good news: according to the World Economic Forum, 85 per cent of employers plan to upskill their staff. 00:02:28.643 --> 00:02:30.605 That is exactly why you are here. 00:02:32.105 --> 00:02:34.047 Here is an important idea. 00:02:34.397 --> 00:02:36.253 Jobs are bundles of tasks. 00:02:36.603 --> 00:02:40.251 AI usually takes over parts of a job, not the whole job. 00:02:40.601 --> 00:02:43.651 So most people will do the same job, but in a new way. 00:02:44.001 --> 00:02:52.407 Almost every role mixes routine tasks, like sorting, copying and looking things up, with human tasks, like deciding, caring and persuading. 00:02:52.757 --> 00:02:56.490 AI takes the routine part and frees time for the human part. 00:02:56.840 --> 00:03:02.515 In practice, that means less copying and looking things up, and more reviewing, judging and dealing with people. 00:03:04.015 --> 00:03:07.001 Knowing which tasks are which helps you focus your learning. 00:03:07.351 --> 00:03:09.186 AI handles the routine. 00:03:09.536 --> 00:03:18.517 It copies data between systems, looks up standard information, writes first drafts of routine text, and does sorting, tagging and basic calculations. 00:03:18.867 --> 00:03:22.238 Humans stay essential for judgement and difficult decisions. 00:03:22.588 --> 00:03:24.892 They bring empathy, care and persuasion. 00:03:25.242 --> 00:03:27.781 They handle exceptions and the unexpected. 00:03:28.131 --> 00:03:30.648 And they take responsibility for outcomes. 00:03:30.998 --> 00:03:34.582 As AI spreads, the human side is where your value grows. 00:03:34.932 --> 00:03:37.385 Think of your last job, or your daily life. 00:03:37.735 --> 00:03:40.253 Can you place two of your own tasks on each side? 00:03:41.753 --> 00:03:43.331 So where is the growth? 00:03:43.681 --> 00:03:53.857 According to the World Economic Forum's Future of Jobs Report 2025, several areas are expected to grow, and most build on digital skills you can learn. 00:03:54.207 --> 00:03:56.341 First, digital and data roles. 00:03:56.691 --> 00:04:02.600 Working with online tools, data and AI assistants is in rising demand in almost every sector. 00:04:02.950 --> 00:04:04.998 Second, care and people roles. 00:04:05.348 --> 00:04:11.065 Health, care, education and customer work rely on human skills that AI cannot replace. 00:04:11.415 --> 00:04:13.506 Third, green and technical roles. 00:04:13.856 --> 00:04:19.040 The shift to greener, more digital industries is creating new hands-on and technical jobs. 00:04:19.390 --> 00:04:24.873 Hybrid roles are also appearing, where people guide and check the work that AI produces. 00:04:26.373 --> 00:04:28.933 Now let's look at the skills employers want now. 00:04:29.283 --> 00:04:34.979 A mix of digital and human skills makes you adaptable, and that is exactly what employers look for. 00:04:35.329 --> 00:04:42.113 Digital literacy means using online tools, the cloud and AI assistants with confidence for everyday tasks. 00:04:42.463 --> 00:04:48.393 Communication means explaining clearly, listening well and working with people, in person and online. 00:04:48.743 --> 00:04:54.887 Problem-solving means breaking down a task, finding options and choosing sensibly, with or without AI. 00:04:55.237 --> 00:05:00.763 And adaptability means staying calm with change and being willing to learn new tools as they arrive. 00:05:01.113 --> 00:05:09.518 This list is a simplified version of the World Economic Forum's Future of Jobs Report 2025, put into everyday words. 00:05:11.018 --> 00:05:13.002 Here is some reassuring news. 00:05:13.352 --> 00:05:15.464 You do not need to become a programmer. 00:05:15.814 --> 00:05:17.563 You need to work with AI. 00:05:17.913 --> 00:05:20.281 Basic digital skills are the gateway. 00:05:20.631 --> 00:05:30.893 According to the European Commission's Joint Research Centre, the EU wants 80 per cent of adults to have basic digital skills by 2030, and many do not yet. 00:05:31.243 --> 00:05:35.936 So by building your digital skills, you open doors that are still closed to many others. 00:05:36.286 --> 00:05:38.057 Keep three points in mind. 00:05:38.407 --> 00:05:40.391 Tasks change, not whole jobs. 00:05:40.741 --> 00:05:42.853 Human skills matter more than before. 00:05:43.203 --> 00:05:45.848 And small, regular learning keeps you employable. 00:05:47.348 --> 00:05:53.705 The healthiest way to think about AI at work is augmentation: AI as a co-worker that boosts what you do. 00:05:54.055 --> 00:05:55.826 Compare it with replacement. 00:05:56.176 --> 00:05:58.800 Replacement means a machine does the whole job. 00:05:59.150 --> 00:06:03.203 For example, a self-service machine takes over a simple task completely. 00:06:03.553 --> 00:06:06.263 Few people do well here, because the job is gone. 00:06:06.613 --> 00:06:08.362 Augmentation is different. 00:06:08.712 --> 00:06:12.360 AI handles the busywork, so you focus on higher-value work. 00:06:12.710 --> 00:06:18.321 For example, a support worker lets AI draft replies, then edits them for warmth and accuracy. 00:06:18.671 --> 00:06:23.343 The people who do well learn to direct AI and can help more customers each day. 00:06:23.693 --> 00:06:27.106 So ask yourself: how can AI help me do this better? 00:06:27.456 --> 00:06:29.312 Not: will AI replace me? 00:06:30.812 --> 00:06:34.460 You can take charge of your own future with four practical steps. 00:06:34.810 --> 00:06:36.602 First, audit your tasks. 00:06:36.952 --> 00:06:40.493 List what you do in a typical week and mark the routine parts. 00:06:40.843 --> 00:06:42.998 That is where AI will help most. 00:06:43.348 --> 00:06:45.097 Second, build the basics. 00:06:45.447 --> 00:06:49.586 Get comfortable with the cloud, online documents and one AI assistant. 00:06:49.936 --> 00:06:51.984 This course covers exactly that. 00:06:52.334 --> 00:06:57.433 Third, practise with AI on small, real tasks until directing it feels natural. 00:06:57.783 --> 00:06:59.553 Confidence comes from doing. 00:06:59.903 --> 00:07:01.589 Fourth, keep updating. 00:07:01.939 --> 00:07:04.925 Set aside a little regular time to try new tools. 00:07:05.275 --> 00:07:07.921 Remember, small and regular beats big and rare. 00:07:08.271 --> 00:07:10.383 Just 30 minutes a week adds up. 00:07:10.733 --> 00:07:13.463 Why not write down one step you will take this month? 00:07:14.963 --> 00:07:18.953 Fear usually comes from myths, so let's replace a few myths with facts. 00:07:19.303 --> 00:07:21.521 Myth: AI will take all the jobs. 00:07:21.871 --> 00:07:29.295 Fact: according to the World Economic Forum, more jobs are expected to be created than lost by 2030. 00:07:29.645 --> 00:07:31.800 Myth: only programmers will cope. 00:07:32.150 --> 00:07:35.798 Fact: most workers need to use AI tools well, not build them. 00:07:36.148 --> 00:07:38.111 Myth: I am too late to start. 00:07:38.461 --> 00:07:41.981 Fact: most people are beginners, so starting now puts you ahead. 00:07:42.331 --> 00:07:44.784 And myth: human skills will stop mattering. 00:07:45.134 --> 00:07:48.718 Fact: communication, care and judgement are growing in value. 00:07:49.068 --> 00:07:51.351 Facts help you act calmly and smartly. 00:07:52.851 --> 00:07:54.685 Time to check your understanding. 00:07:55.035 --> 00:07:57.531 Pause the video and think about these questions. 00:07:57.881 --> 00:08:02.511 Why is it more accurate to say AI changes tasks, rather than whole jobs? 00:08:02.861 --> 00:08:06.253 Which of your own weekly tasks could an AI assistant help with? 00:08:06.603 --> 00:08:11.104 Name one digital skill and one human skill that employers value right now. 00:08:11.454 --> 00:08:15.230 And what is one small step you could take this month to future-proof your work? 00:08:15.580 --> 00:08:17.756 When you have your answers, press play again. 00:08:19.256 --> 00:08:21.091 Would you like to explore further? 00:08:21.441 --> 00:08:23.190 There are two good resources. 00:08:23.540 --> 00:08:28.980 The first is the World Economic Forum's Future of Jobs Report 2025. 00:08:29.330 --> 00:08:33.106 The second is a Eurostat page called Skills for the digital age. 00:08:33.456 --> 00:08:36.101 You will find the links to both on the lesson page. 00:08:37.601 --> 00:08:39.927 Here are the key takeaways from this lesson. 00:08:40.277 --> 00:08:45.887 AI is reshaping work through churn: creating, displacing and changing jobs all at once. 00:08:46.237 --> 00:08:51.336 AI takes over routine tasks, while judgement, care and people skills grow in value. 00:08:51.686 --> 00:08:58.022 About 39 per cent of today's skills are expected to change by 2030, so keep learning. 00:08:58.372 --> 00:09:00.015 You do not need to code. 00:09:00.365 --> 00:09:04.098 You need digital literacy and the confidence to direct AI. 00:09:04.448 --> 00:09:09.845 And future-proofing is a habit: audit your tasks, learn the basics, practise, and keep updating. 00:09:11.345 --> 00:09:13.329 Now it is your turn to practise. 00:09:13.679 --> 00:09:17.989 On the platform, start with the activity called AI task or human task? 00:09:18.339 --> 00:09:23.395 You will sort everyday tasks into the ones AI can handle and the ones that stay human. 00:09:23.745 --> 00:09:25.409 Then take the lesson quiz. 00:09:25.759 --> 00:09:29.215 It has five questions, and you need 70 per cent to pass. 00:09:29.565 --> 00:09:32.743 Do not worry, you can retake it as many times as you need. 00:09:33.093 --> 00:09:35.717 Well done, and see you in lesson 1.3.